PRIVILEGE is happy to offer free shipping on all domestic (within Canada) orders over $250. Other restrictions may apply. Please note that orders under $250 will be subject to a shipping fee based on the items ordered and shipping location.
In-store pickups are available at our Langley Location only. Please note the lead time for in-store pickups is 1-3 business days. Once your order is ready for pickup our team will contact you at the email address on your order. The address for all pickups is 19368 Fraser Hwy Surrey, BC V3S6K6.
Please allow between 24-72 business hours for order processing. For products with Lead Times please note the days needed to process, you can find this information under the Product Description. Please note our business hours do not include weekends. All orders are not final until shipped. Sadly, sometimes items may be out of stock. We may not be able to fulfill all orders.
If you wish to cancel an order please contact us at 1-855-951-0665 between 10AM-6PM PST. Once an order has been placed we cannot guarantee cancellation. Once an order has shipped it cannot be cancelled and our return policy will apply.